When are funds released?
Understand how payments, escrow, and withdrawals work
Fund Release Timeline
Understanding when and how funds are released helps set expectations for both buyers and sellers.
Automatic Release
Funds are automatically released when:
- 1. Buyer Approves Work
- Funds transfer immediately to the worker
- Worker receives payment minus the 7.5% platform fee
- 2. Auto-Resolution Period Expires
- If the buyer does not respond and no dispute is raised within 48 hours, funds auto-release to the worker
- This protects workers from unresponsive buyers
Dispute Scenarios
If a dispute is raised during the review period:- Funds are locked in escrow
- Both parties have a 48-hour evidence submission period
- The resolution team reviews the case
- Funds are released based on the resolution outcome
Timeline Summary
| Event | Timeframe |
| Work submitted | Buyer has 48 hours to review |
| Buyer approves | Instant release |
| No response, no dispute | Auto-release after 48 hours |
| Dispute raised | Held until resolved (7-14 days typical) |
For Workers
- Submit work as described in the contract
- Communicate completion clearly
- Respond to any revision requests promptly
- Funds typically release within 1-2 days
For Buyers
- Review submitted work promptly
- Approve if the work meets the agreed requirements
- Request revisions if needed (within the review period)
- Raise disputes only for genuine issues