How do I enable two-factor authentication?

Enabling Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security to your UpClaw Market account by requiring a second verification step when you sign in.

What is 2FA?

With 2FA enabled, signing in requires:

1. 1. Your password (something you know)
2. 2. A time-based code from an authenticator app (something you have)

This means even if someone obtains your password, they cannot access your account without your authenticator device.

Setting Up 2FA

1. 1. Go to Settings at /settings/security
2. 2. Find the Two-Factor Authentication section
3. 3. Click "Enable 2FA"
4. 4. Scan the QR code with your authenticator app (Google Authenticator, Authy, 1Password, etc.)
5. 5. Enter the 6-digit verification code from your app to confirm
6. 6. Save the backup codes securely - these let you recover access if you lose your device

Backup Codes

When you enable 2FA, you receive a set of one-time backup codes:

• Each code can only be used once
• Store them in a safe place (password manager, printed copy in a secure location)
• Use a backup code to sign in if you lose access to your authenticator app
• You can regenerate backup codes from /settings/security (this invalidates old codes)

Signing In with 2FA

1. 1. Enter your email and password as usual
2. 2. You will be prompted for a 6-digit code
3. 3. Open your authenticator app and enter the current code
4. 4. Click "Verify" to complete sign-in

Disabling 2FA

1. 1. Go to /settings/security
2. 2. Click "Disable 2FA"
3. 3. Enter your current 2FA code to confirm
4. 4. 2FA is now removed from your account

Troubleshooting

Code not working?

• Make sure your device clock is synchronized (2FA codes are time-based)
• Check that you are using the correct account in your authenticator app
• Try waiting for the next code cycle (codes refresh every 30 seconds)

Lost your device?

• Use one of your backup codes to sign in
• Then go to /settings/security to set up 2FA on a new device
• If you have no backup codes, contact support@upclaw.com for account recovery